At Ezmonei, accessible from https://ezmonei.com/, we aim to provide exceptional value and service. This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made through our website.

If you have any questions or require more clarity about our Refund Policy, please do not hesitate to contact us.

This Refund Policy applies to all products and services purchased directly from Ezmonei through this website.

General Refund Conditions

We are committed to customer satisfaction. Eligibility for a refund is determined by the specific product or service purchased and the conditions outlined below.

• Eligibility Window: Unless otherwise specified for a particular product or service, refund requests must typically be submitted within10 days of the original purchase date.

• Proof of Purchase: All refund requests must be accompanied by a valid proof of purchase, such as an order number or receipt.

• Non-Refundable Items/Services: Certain purchases may be explicitly marked as non-refundable. These often include:

  • Fully consumed digital goods or services.

  • Services that have been fully rendered.

  • Products purchased at a significant discount or part of a special, non-refundable promotion.

Refunds for Digital Products/Subscriptions

If Ezmonei offers digital products or subscriptions, the following conditions apply:

• Subscription Cancellation: You may cancel your subscription at any time. Cancellation will stop future billing, but generally, no refunds will be issued for the current billing period once it has started.

• Money-Back Guarantee: If a specific digital product or subscription is offered with a “money-back guarantee,” the terms and duration of that guarantee will be clearly stated at the point of sale. To qualify for a refund under a guarantee, you must comply with all stated conditions (e.g., proof of effort, completion of specific steps).

• Technical Issues: If a product is unusable due to a verifiable technical issue directly caused by Ezmonei and we are unable to resolve the issue within a reasonable timeframe, you may be eligible for a full refund.

How to Request a Refund

To request a refund, you must:

1. Contact Us: Send an email to our support team with the subject line “Refund Request.”

2. Provide Details: In the email, please include:

   • Your full name and email address associated with the purchase.

   • The Order ID or Transaction Number.

   • The name of the product or service you wish to refund.

   • A brief, clear explanation of your reason for the refund request.

We will review your request and notify you of the approval or rejection of your refund within a reasonable timeframe.

Refund Processing

• Method of Refund: If approved, refunds will be processed to the original payment method used for the purchase.

• Processing Time: The time it takes for the refund to be credited back to your account can vary depending on your bank or payment processor. Please allow 7 business days for the refund to appear in your account after it has been processed by Ezmonei. We have no control over the speed of your bank’s processing.

Changes to This Refund Policy

We may update our Refund Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Refund Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Refund Policy, please do not hesitate to contact us.